Ratings & Reviews

Overall Rating

4(15 reviews)80% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Brandon B. - |Recommended: YesGreat Property — Location is great, staff is amazing
response from property -The team here at Village of Santo Domingo is thrilled to hear such good feedback, Thanks for your review Brandon
submitted by Sara C. - |Recommended: YesA family friendly hidden gem. — It's quite, family friendly and the staff is friendly maintenance takes care of problems right away. It's in the perfect location near shopping, public transportation and close to the strip.
response from property -We are so grateful for your kind words. Thanks for sharing your review with us and the community.
submitted by Sean A. - |Recommended: NoAfter 8 Months... — After 8 months of living here, I have a love hate relationship with this place. I love the layout of our apartment. The fact that we have a balcony as our front door feels nice and feels like home. However, trying to park to get home is a pain. My girlfriend and I share a parking space, and for the most part, it's great. But since we both have a vehicle, one of us is always searching for a parking spot. If you're on the east side of the community, you're covered If you're on the west side of the community, you're screwed. There's only 5 spots on the west side of the community, and it's literally a race to get it first. Other than the parking, my other thing that I'm not too fond of, is how thin the walls are here. Not only the walls, but the ceiling as well. At 3 4 AM, all we hear is the rattling of the pipes of my upstairs neighbor as he is getting ready for work. The community was built around the late 1980s, so a lot of stuff has to be updated, appliance wise and a c wise. So i'm giving it a 3 5 stars because of those things, but it's still a pretty good community. Overall pretty quiet and safe. Not having to worry about being outside late, and the neighborhood is pretty lively during the day as those neighbors who stay home are usually on the porch smiling and waving hello.
response from property -Thank you for your feedback, Sean. I want to apologize for the experience you are having here at Village of Santo Domingo Apts. We are aiming for the highest level of customer service and diligently working to improve. We encourage you to stop by and meet with Diane to address your concerns this coming week between the hours of 8 am and 5 pm. Thank you for being a resident here at Village of Santo Domingo Apts!
submitted by Cassidy M. - |Recommended: NoFriendly people, beautiful layout, some problems with noise and apartments themselves — Everyone is very friendly and accommodating, especially the gentleman in charge of maintenance. The apartments have beautiful floor plans but the pipes are incredibly loud. Every night there is a tapping sound that wakes us up around 1-2 am and every morning our upstairs neighbor takes a shower around 5 am and the sound of the pipes draining wakes us up again. As much as we love this place and do intend to remain here for a while, I would not likely recommend this complex to a friend simply because we are often so tired from the noise.
response from property -Hi Cassidy. Thank you for taking the time to write a review, I appreciate your feedback, I will work with Maintenance to see of a possible solution to the tapping sound you are hearing from the piping. Please contact the office with any questions or concerns you may have.Thank you again
submitted by Christy D. - |Recommended: YesGreat community — Clean community.Quiet property with nice neighbors.Manager is professional and finishes work orders quickly.
response from property -Dear Christy, thanks for leaving us such a wonderful review. We are thrilled that you love your experience here at Village of Santo Domingo, our staff will definitely be happy to read what you wrote and your review reaffirms the hard work we put in every day. So thanks for your kind words.
submitted by Gwendoline A. - |Recommended: YesHas the potential to be the best apartments in the area — The staff and maintenance are awesome. The apartment itself is spacious but outdated for the price. The appliances don't always work and the sprinklers spray all over the sidewalks and cars. On the plus side, there is plenty of parking. It is located in a good neighborhood and has close access to many businesses.
response from property -Dear Gwendoline, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote!
submitted by Chau N. - |Recommended: YesAny thing good — yes move good apt
response from property -This review made our day!
submitted by Rick S. - |Recommended: YesGood Property Friendly people — Will refer. Biggest thing people picking up there pets duty. Also corporate not approving the AC with the rest of the unit being replaced. I have a car have to replace timing belt. Also have to replace water pump even though it's ok. Because of the labor spent to go back in and other problems. Saves money from going back in to fix. Just mentioning a thought. This way you will not be spending money for several years on the unit.
response from property -We appreciate the time you took to offer us feedback Rick. We value our community and work hard to keep it clean. I also hope you enjoy your new air conditioning unit especially this coming summer :)
submitted by Sean M. - |Recommended: YesLove it here — Quiet and peaceful
response from property -“We are so grateful for your kind words. Thanks for sharing your review with us and the community.”
submitted by Robert G. - |Recommended: YesMost people dont know there apartment here — the apartments are nice and quiet most of the time. the do a good job on upkeep of the property.
response from property -Thank you for your review Robert. Always appreciate the community's feedback.
submitted by Tonya P. - |Recommended: YesProperty maintenance of parking lot is repeatedly promised to be repaved and stil isn't — Its a predominantly senior citizen population with an enormous amount of pets. Fairly quiet and quaint. Starting to get more families with children.
response from property -Thank you so much for taking the time to leave us this review.
submitted by Nora B. - |Recommended: YesNothing to add — Please try to get the gardening staff to bring the lawns back up to the former standards that were held here.
response from property -Thank you for your concern on the landscaping. Now with given more watering days and the fertilization that was done last week should help.
submitted by Catherine L. - |Recommended: NoOld community - all apt interiors should be remodeled to match the rental increase price point of the area. — close proximity to shopping public transportation.
response from property -Thank you for your feedback. When the time is available on your end if you would like to do a 3D tour on the website Apartments.com so that way you can see the updated apartments. Please let me know if you have any questions.
submitted by William B. - |Recommended: YesI love my home here — We have a relaxed easy life style, but beware, keep your pets and clean up after them. Our management team is the best in the west. Our property is within walking distance of two major grocery stores, restaurants, and mom and pop varieties as well. Come check us out and if you do not drive....do not worry as we are on two major bus routes both Sahara and Durango . You have nothing to lose , but many friends to meet as you snuggle into your new home in the Canyon Gate region of West Las Vegas.
response from property -Thank you for your review Bill. As a property the team will continue to work at making this community relaxed :) and as you say the best in the west!
submitted by Herschell G. - |Recommended: YesTrees,trees,trees — I chose Village of Santo Domino not just because of it's location but because of all the trees. Of course living in the desert you would miss trees. Here the trees are many and wonderful. They help keep you cool not just outside but also help in lowering your electric bill. The management personnel is lead by a wonderful woman who is very experienced and kind. The maintenance department has good experienced people also.
response from property -Thank you for your kind words. Myself and staff will continue to work hard at keeping up all aspects here to make it a nice comfortable living for your family and others. Thank you again

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Sunset Terrace, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Sunset Terrace, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose.